CONTACT
info@serendipityhouseandco.com
Courtney: 0421 229 642
Due to COVID we will not be attending any markets or festivals in the foreseeable future. We still remain online and ship world wide!
A FARMER'S DAUGHTER
132 GEORGE ST,
WINDSOR, NSW 2756
SHIPPING
Our estimated processing time is 1-5 business days + shipping time.
We use Sendle, Australia Post and Couriers Please. In the event that a card is left and a parcel is not collected, it can be re-delivered at your own cost once it is returned to us in its original condition.
We are very conscious of the environment and try to use recycled shipping boxes when we can!
Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise. Please contact Sendle or Australia Post directly via support@sendle.com
We LOVE stocking your beautiful shops with our treasures and we are always looking for new beautiful spaces to fill and members to add to our tribe! If you would like to become a stockist, please contact us to apply via or call Courtney on 0421 229 642
All competition entrants must be within Australia and Australian residents only. All entrants must be 18 years old or have consent from their parents or legal guardian. Prizes will be sent to Australian addresses only and cannot be sent to PO Boxes.
We do offer lay-bys! A minimum of 30% deposit is required and lay by is for 8 weeks total from the date of the invoice. Regular payments are not required. If the lay by is not paid in full by 8 weeks time, payments will not be refunded and stock will be put back online for sale without further notice. It is up to the buyer to keep track of lay by schedule and payments. If the same or similar item goes on sale or a flash sale while your layby is still active, we cannot discount your item to the sale price.
Lay-by's can be cancelled however not refunded. Please choose carefully.
Please ensure you choose carefully. We do not refund for change of mind before or after the order has been sent. We are happy to exchange full priced items. The item needs to be returned to us in its original condition and return shipping is to be paid by the customer with tracking and signature. Once the item is received in it's original condition, a credit will be issued for you to use on your new purchase.
No refunds or exchanges are available on sale items.
Tarot and Oracle Readings are not refundable before or after the reading has been ordered for any reason, including wrong choice. Each reading is clearly marked and explained.